No, sorry. The membership price covers the cost for one teacher to use the resources for their own classroom/students. You can not share these products with other teachers digitally or in printed form at all. If you have a teaching friend that would like to get our resources too, you can have them contact our support team at customerservice@theautismhelper.com

We’d love to hear your feedback and answer your questions. You can send them to customerservice@theautismhelper.com. Please give our team a few days to reply.

We suggest two things: Turning off any other program that might be using bandwidth and after clicking play, allow some time for it to download before trying to watch from the beginning.

Other suggestions:

1. Turn of HD by clicking on it at the bottom right of the player. This will be a much less detailed version of the video and harder to see the charts.
2. Or try a different browser. Maybe Chrome, Firefox or Opera will work better for you if you are on Internet Explorer.
3. And in regard to our last suggestion, please check your speeds. Here is a site for speed test: http://www.speakeasy.net/speedtest/ Just click on the city that is closes to you and it will run. I’d say to run smoothly, you would need 10mbs download or better (ISPs say 5mbs watching videos if nothing else is using bandwidth).  Many home internet providers can supply 20 mbs download and 4 mps upload speeds.  Others provide even faster accessibility such as 90 mbs download and 12 mbs upload.
4. And last, it might be worth it to see if your ISP has a “data cap” on your service that might be slowing it down.

Lastly, you’re going to get better performance when using a desktop or laptop.  And remember that if you’re attempting to watch on a smartphone, be sure you’re connected to an active WiFi connection (or you may be using huge amounts of your data plan.)

We’ll be glad to provide technical assistance whenever possible.  We have tested our videos on the current browsers and devices, but you may have one we haven’t tested.

Just send an email to customerservice@theautismhelper.com telling us which video you were trying to play and the device you were trying to play it on.  Please provide the Make, Model, and Browser you were using and we’ll check out the problem.

A ZIP file is simply a collection of one or more files and/or folders but is compressed into a single file for easy transportation and compression.

If your computer is Windows-based, the easiest way to unzip a file is to find the zip file (it may be in a “downloads” folder if you haven’t specified another location, right-click on it and press Extract All.

A new window will open up and you can select where you want the files to be extracted.  By default, it will extract the contents to the same directory in which your zip file resides.  Just hit extract and a folder will be created that has all of the zipped files in it.

Opening ZIP files on Mac is simple. If you want to use the built-in archive utility, just select the Open option from the context menu. To open a ZIP file using The Unarchiver, open the context menu and select Open With and then The Unarchiver. 

If you’re trying to extract files on an iPad, you can find step-by-step instructions here:  https://www.businessinsider.com/how-to-open-zip-files-on-ipad

No problem. To change your password you can click the link to reset your password on the login screen.

Once you submit your request, an email is generated by the site that has the subject line: [The Autism Helper Professional Development Courses] Password Reset. It will be sent to the email address you used when you joined… so if you don’t see it, please check your SPAM folder.

There will be a link in the email that has your username that, when clicked, lets you type in a different password and submit it. When complete you will be directed to the login screen so you can login with your new password.

Questions on how to navigate around the course?  We have created a document for you to print off and keep handy just in case.  Click the link below to access the PDF document.

General Information About the Behavior Change Course